Store Policies

Payment

We accept all major credit cards, PayPal, and bank wire transfer. On international orders we require PayPal or bank wire transfer. Some product lines are limited to shipping within the United States. We also offer 0% APR financing available through Synchrony Financial as well as Snap Finance.

Shipping

Free US shipping on most items over $25, except for specialized and oversized items. International shipping is available for used items. Please contact us for a quote.

Returns

All purchases have a 72 Hour Approval period and a 14 day Return/Exchange period. If not satisfied, contact us within the 72 Hour Approval period. To qualify for a refund, all returned items must be in the original condition, unused, complete, unregistered, with original packaging, accessories, and documentation. Returns over $100 will be subject to a 15% Restocking fee and require Original Receipt. Returned items are to be shipped and fully insured and show no signs of wear, use, or damage. Customer is responsible for return shipping charges.

There are No Returns or Exchanges on Store Closing Items, Closeout Merchandise, or Used Gear.

Layaway

25% down for 90 days. All deposits are non-refundable although may be eligible for store credit.

Special Orders

50% down and non-refundable.

Sales Tax

Alabama residents are required to pay sales tax. No tax for orders shipped out of state unless required.

Privacy Policy

Bailey Brothers Music LLC uses one or more companies to place advertisements for our products and services and those of third parties on our Site and third-party sites.  Cookies and other technologies are used for media planning along with the measure of the effectiveness of our ads and to determine the display of content and advertising to you based on your interests both on our site, as well as on third-party sites where you may visit.  To support this interest-based advertising solution, we, and companies who we have contracted with, may use anonymous information about your visits to our and other Web sites. The information collected and used by this process is always anonymous and does not enable any third-party to identify you individually. We keep your specific information about who you are safe from outside users whenever possible.