Return Policy

Bailey Brothers is proud to offer one of the most competitive return policies in the music business.  We strive to make sure your shopping experience is the best you've ever had, before, during, and after the sale.  If you're not satisfied with your purchase, please let us know and we'll do whatever we can to make it right.  If we can't fix it, we'll simply refund your purchase and look forward to the next time we do business together!

  • Defective products may be returned within 30 days of item receipt.
  • Please call us at (205) 271-7827, visit us in store, or contact us for RMA (return authorization) information
  • Product must include all original packaging and documentation, and show ZERO signs of wear and tear.
  • Payment/credit will be processed upon inspection by our service department.
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